Hobby Lobby

Craft Store Craft Retail Home Goods

Bestie Business Card

Hobby Lobby arts and crafts stores offer the best in project, party and home supplies. Visit us in person or online for a wide selection of products!

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Business Hours

Mon: 9:00am - 8:00pm
Tue: (veteransday)9a–8pho
Wed: 9:00am - 8:00pm
Thu: 9:00am - 8:00pm
Fri: 9:00am - 8:00pm
Sat: 9:00am - 8:00pm
Sun: Closed

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About Alpharetta, Georgia, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Hobby Lobby, a fixture in Alpharetta, Georgia, stands out for its comprehensive range of arts and crafts, appealing to a broad demographic with its diverse product offerings-from home decor to personalized gifts and craft supplies. The store's commitment to community engagement, exemplified by its Taekwondo classes and creative hubs, adds a unique value proposition that aligns with modern consumer interests in experiential retail. However, customer experiences at Hobby Lobby are a mixed bag. While the extensive selection and affordable pricing are notable strengths, they are often tempered by service issues like long lines, occasional overcharging, and difficulty finding items, especially during peak times or due to poor signage.

The store's friendly staff can significantly enhance the shopping experience, yet service inconsistencies remain a persistent issue. Price-quality perceptions also fluctuate, with some customers finding deals too good to be true, leading to disappointment. Sales policies, while beneficial, are sometimes perceived as misleading or inconsistent, further complicating the shopping journey.

To truly qualify for the "BestAround" designation, Hobby Lobby would need to address these service and quality concerns more systematically. Enhancing customer service training, improving inventory management, and ensuring consistent product quality across all offerings could elevate the overall experience, making it a more reliable and beloved destination for craft enthusiasts and community members alike.

About Hobby Lobby

Hobby Lobby, situated at 6380 North Point Pkwy in Alpharetta, Georgia, stands as a cornerstone of community engagement and craftsmanship. This multifaceted arts and craft store offers a wide array of products, from home decor and kitchenware to personalized gifts and art supplies, catering to a diverse clientele including students, families, and hobbyists. The store's commitment to empowering individuals through creative outlets is evident in its offerings, such as Taekwondo classes that foster fitness, focus, and confidence among participants.

A key highlight of Hobby Lobby is its extensive selection of custom framing services, allowing customers to immortalize cherished moments with personalized frames. The store also provides a range of scrapbooking tools and materials, making it an ideal destination for those celebrating milestones like graduations, weddings, and family vacations. Additionally, Hobby Lobby’s party and wedding supplies are meticulously curated to ensure that every event is beautifully decorated, from invitations to memorable goodie bags.

Beyond its retail offerings, Hobby Lobby is a hub for creative expression and community building. The store features a variety of themed decor, including party supplies, wedding decorations, and holiday items, all designed to enhance the ambiance of any space. For craft enthusiasts, Hobby Lobby offers an extensive selection of yarn, fabrics, and art supplies, from beginner-friendly kits to advanced materials for seasoned artists. The store’s commitment to sustainability and quality is further reflected in its wide range of eco-friendly products and DIY clothing options.

Hobby Lobby’s dedication to innovation and customer satisfaction is underscored by its recurring sales and special promotions, making it an affordable and accessible destination for all. With a strong focus on community and creativity, Hobby Lobby continues to thrive as a beloved local institution in Johns Creek, Georgia.

Category Tags
Craft Store Craft Retail Home Goods Art Supplies Crafting Materials

What Customers Say

4.5
Rating Based On
1,206
Official Google Reviews
5
845
4
220
3
63
2
26
1
52

Customer experiences at Hobby Lobby encompass a wide range of sentiments, reflecting both the store's strengths in variety and customer service, as well as areas where improvements could enhance the shopping experience. Many customers highlight the extensive selection available, praising the store's ability to cater to diverse crafting needs with its vast array of supplies, from yarn and fabric to tools and home decor items. This breadth of offerings is particularly appreciated by those looking for specific materials or unique items that might not be readily available elsewhere.

Some reviews mention the store's friendly and helpful staff, which can significantly enhance the shopping experience, making it more enjoyable and less stressful. However, there are also notable complaints regarding service issues such as long checkout lines, overcharging, and difficulties locating items, especially during busy periods or due to lack of clear signage. These issues can detract from the overall satisfaction and make the visit less pleasant, despite the store's otherwise positive attributes.

A recurring theme in both positive and negative reviews is the balance between price and quality. While many customers appreciate the reasonable prices and frequent sales, others feel that the quality of items, especially during peak seasons or after price increases, does not always match expectations. This disparity can lead to disappointment, particularly when items are found at inflated prices or do not meet the advertised standards.

The store's policies on sales and clearance items also receive mixed reviews. While some customers appreciate the frequent promotions and discounts, others find them misleading or inconsistent, leading to frustration when deals are not as advertised or when items are removed from clearance too quickly.

Overall, Hobby Lobby appears to be a store where the shopping experience is highly variable, influenced significantly by factors such as location, time of visit, and personal expectations. While it excels in providing a wide range of crafting supplies at competitive prices, addressing the service issues and ensuring consistent quality across all products and sales periods would likely enhance customer satisfaction and loyalty.